Monitoring - We've implemented a change to more accurately reflect authentication issues. Affected vehicles will now return a CONNECTED_SERVICES_ACCOUNT - ACCOUNT_ISSUE error instead of the previous CONNECTED_SERVICES_ACCOUNT - AUTHENTICATION_FAILED error.
If you've paused requests to these vehicles, please resume pinging them.
For vehicles returning the ACCOUNT_ISSUE error, the vehicle owner must accept the latest Terms of Service (ToS) in the Volkswagen mobile app to restore access. We're actively monitoring and will provide additional updates if further action is needed.
Apr 11, 2025 - 23:03 UTC
If you've paused requests to these vehicles, please resume pinging them.
For vehicles returning the ACCOUNT_ISSUE error, the vehicle owner must accept the latest Terms of Service (ToS) in the Volkswagen mobile app to restore access. We're actively monitoring and will provide additional updates if further action is needed.
Apr 11, 2025 - 23:03 UTC
Investigating - We are aware of an issue affecting European Volkswagens and are currently investigating the root cause. This issue may be impacting vehicle data API requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Apr 10, 2025 - 19:08 UTC
Apr 10, 2025 - 19:08 UTC
Update - We have identified that this is also affecting Volvo Europe login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Apr 08, 2025 - 17:46 UTC
Apr 08, 2025 - 17:46 UTC
Identified - We have identified the cause of the issue affecting Volvo US login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Mar 27, 2025 - 22:12 UTC
Mar 27, 2025 - 22:12 UTC
Investigating - We are aware of an issue affecting Volvo US, and are currently investigating the root cause. This issue is impacting login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 24, 2025 - 22:10 UTC
Mar 24, 2025 - 22:10 UTC
Investigating - We are aware of an issue affecting Renault and are currently investigating the root cause. This issue is impacting API requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 13, 2025 - 13:39 UTC
Mar 13, 2025 - 13:39 UTC
About This Site
This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
?
Partial Outage
Acura
Operational
Audi
Operational
BMW
Operational
Buick
Operational
Cadillac
Operational
Chevrolet
Operational
Chrysler
Operational
Dodge
Operational
Ford
Operational
GMC
Operational
Hyundai
Operational
Infiniti
Operational
Jaguar
Operational
Jeep
Operational
Kia
Operational
Land Rover
Operational
Lexus
Operational
Lincoln
Operational
Mazda
Operational
Mercedes-Benz
Operational
Mini
Operational
Nissan
Operational
Porsche
Operational
RAM
Operational
Rivian
Operational
Subaru
Operational
Tesla
Operational
Toyota
Operational
Volkswagen
Operational
Volvo
Partial Outage
Brand Reliability - Europe
?
Partial Outage
Alfa Romeo
Operational
Audi
Operational
BMW
Operational
Citroen
Operational
CUPRA
Operational
Dacia
Operational
DS
Operational
Fiat
Operational
Ford
Operational
Hyundai
Operational
Jaguar
Operational
Kia
Operational
Land Rover
Operational
Mazda
Operational
Mercedes-Benz
Operational
Mini
Operational
Nissan
Operational
Opel
Operational
Peugeot
Operational
Porsche
Operational
Renault
Partial Outage
Skoda
Operational
Tesla
Operational
Vauxhall
Operational
Volkswagen
Partial Outage
Volvo
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.