Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Sep 16, 2026 - 17:15 UTC
Sep 16, 2026 - 17:15 UTC
Investigating - We are aware of an issue affecting European Mazdas and are currently investigating the root cause. This issue is impacting login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 31, 2026 - 20:15 UTC
Aug 31, 2026 - 20:15 UTC
Identified - We'd like to make you aware of a temporary change in signal availability affecting European Volkswagen Group vehicles (CUPRA, SEAT, Skoda, and VW) . For vehicles that were connected without the control_charge permission, requests for the Charge.ChargeLimits and Charge.ChargeTimers signals will return a VEHICLE_NOT_CAPABLE error for a limited period of time.
This affects only those two signals. All other signals on these vehicles continue to work normally, and no action is needed on your end.
We are working with VW urgently to get this restored. Access to Charge.ChargeLimits and Charge.ChargeTimers will be automatically restored for these vehicles in the future, with no reconnection required. Vehicles connected with the control_charge permission are unaffected and will continue to receive both signals throughout.
Jul 01, 2026 - 03:18 UTC
This affects only those two signals. All other signals on these vehicles continue to work normally, and no action is needed on your end.
We are working with VW urgently to get this restored. Access to Charge.ChargeLimits and Charge.ChargeTimers will be automatically restored for these vehicles in the future, with no reconnection required. Vehicles connected with the control_charge permission are unaffected and will continue to receive both signals throughout.
Jul 01, 2026 - 03:18 UTC
Update - Nissan Europe’s planned maintenance is still ongoing beyond the original ETA. We are continuing to monitor the issue and will provide another update once the maintenance has concluded.
Sep 08, 2026 - 17:17 UTC
Sep 08, 2026 - 17:17 UTC
Identified - Nissan Europe is undergoing planned maintenance. Their current ETA for completion is Friday, September 4.
Sep 02, 2026 - 17:36 UTC
Sep 02, 2026 - 17:36 UTC
Investigating - We are aware of an issue affecting European Nissan vehicles and are currently investigating the root cause. This issue may be impacting login attempts and vehicle data delivery. We will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 23, 2026 - 00:00 UTC
Aug 23, 2026 - 00:00 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Sep 04, 2026 - 16:45 UTC
Sep 04, 2026 - 16:45 UTC
Investigating - We are aware of an issue affecting US Mercedes-Benz vehicles and are currently investigating the root cause. This issue may be impacting vehicle data delivery. We will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 18, 2026 - 13:40 UTC
Aug 18, 2026 - 13:40 UTC
Identified - Vehicle data delivery has been restored for Volvo vehicles in North America. API requests and webhook deliveries should now return vehicle data as expected.
Charging commands (i.e. creating charge schedules) remain affected at this time. Our team is continuing to investigate the remaining command impact, and we will provide another update once vehicle commands have been restored.
Sep 02, 2026 - 18:19 UTC
Charging commands (i.e. creating charge schedules) remain affected at this time. Our team is continuing to investigate the remaining command impact, and we will provide another update once vehicle commands have been restored.
Sep 02, 2026 - 18:19 UTC
Investigating - We are aware of an issue affecting US and Canadian Volvo vehicles and are currently investigating the root cause. This issue may be impacting EV data signals. We will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 31, 2026 - 14:19 UTC
Aug 31, 2026 - 14:19 UTC
Investigating - We are aware of an issue affecting web auth login attempts for Ford/Lincoln vehicles and are currently investigating the root cause.
What this means for you:
- If you’re using our mobile SDKs, both Android and iOS are fully supported and working. No action is needed.
- If you’re relying on web-based authentication, this flow is not available at the moment. We recommend transitioning to our mobile SDK if applicable.
We will provide updates as soon as more information becomes available. Thank you for your patience.
Jul 15, 2026 - 22:55 UTC
What this means for you:
- If you’re using our mobile SDKs, both Android and iOS are fully supported and working. No action is needed.
- If you’re relying on web-based authentication, this flow is not available at the moment. We recommend transitioning to our mobile SDK if applicable.
We will provide updates as soon as more information becomes available. Thank you for your patience.
Jul 15, 2026 - 22:55 UTC
About This Site
This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
Partial Outage
Acura
Operational
Audi
Operational
BMW
Operational
Buick
Operational
Cadillac
Operational
Chevrolet
Operational
Chrysler
Operational
Dodge
Operational
Ford
Degraded Performance
GMC
Operational
Honda
Operational
Hyundai
Operational
Infiniti
Operational
Jaguar
Operational
Jeep
Operational
Kia
Operational
Land Rover
Operational
Lexus
Operational
Lincoln
Degraded Performance
Mazda
Operational
Mercedes-Benz
Partial Outage
Mini
Operational
Nissan
Operational
Polestar
Operational
Porsche
Operational
RAM
Operational
Rivian
Operational
Subaru
Operational
Tesla
Operational
Toyota
Operational
Volkswagen
Operational
Volvo
Partial Outage
Brand Reliability - Europe
Major Outage
Alfa Romeo
Operational
Audi
Operational
BMW
Operational
BYD
Operational
Citroen
Operational
CUPRA
Operational
Dacia
Operational
DS
Operational
Fiat
Operational
Ford
Degraded Performance
Hyundai
Operational
Jaguar
Operational
Kia
Operational
Land Rover
Operational
Mazda
Partial Outage
Mercedes-Benz
Operational
MG
Operational
Mini
Operational
Nissan
Major Outage
Opel
Operational
Peugeot
Operational
Polestar
Operational
Porsche
Operational
Renault
Operational
SEAT
Operational
Skoda
Operational
Tesla
Operational
Vauxhall
Operational
Volkswagen
Operational
Volvo
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.