Update - We have deployed a fix that re-enables web-based authentication for GM vehicles. This update restores the ability for users to successfully link their GM vehicles through the Smartcar Connect flow.
We are continuing to monitor for stability. Please reach out to our support team at support@smartcar.com if you encounter any further issues.
Jul 11, 2025 - 21:04 UTC
We are continuing to monitor for stability. Please reach out to our support team at support@smartcar.com if you encounter any further issues.
Jul 11, 2025 - 21:04 UTC
Monitoring - After completing our investigation into the GM outage, we’ve identified that authentication has changed. We've implemented a solution in our mobile SDKs similar to what we introduced for Ford vehicles earlier in 2024.
For mobile applications using Smartcar, we already have a solution in place: leveraging our mobile SDKs. Once the mobile SDK is properly integrated into your app, new connections for GM vehicles should succeed without issue. Vehicles that are already connected do not require immediate action and should continue functioning normally. If reauthentication is needed in the future, it should proceed as expected, provided the mobile SDK has been integrated.
We're committed to continue investing in reliable solutions for web based authentication and will share more as soon as we have a clear path forward. If you have any additional questions, don’t hesitate to reach out to us at support@smartcar.com.
Jun 23, 2025 - 20:14 UTC
For mobile applications using Smartcar, we already have a solution in place: leveraging our mobile SDKs. Once the mobile SDK is properly integrated into your app, new connections for GM vehicles should succeed without issue. Vehicles that are already connected do not require immediate action and should continue functioning normally. If reauthentication is needed in the future, it should proceed as expected, provided the mobile SDK has been integrated.
We're committed to continue investing in reliable solutions for web based authentication and will share more as soon as we have a clear path forward. If you have any additional questions, don’t hesitate to reach out to us at support@smartcar.com.
Jun 23, 2025 - 20:14 UTC
Investigating - We are aware of an issue affecting GM login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Jun 12, 2025 - 17:38 UTC
Jun 12, 2025 - 17:38 UTC
Update - We’re continuing to make progress on restoring connectivity for Honda and Acura vehicles in the U.S. However, new connections for these brands will remain temporarily unavailable through the end of August.
Vehicle owners attempting to connect a Honda or Acura vehicle can opt in to receive an email notification once connectivity is restored.
As a reminder, existing connections to Honda and Acura vehicles are not impacted and will continue to function as expected.
We appreciate your patience and understanding as we work to improve the Smartcar experience.
Jun 27, 2025 - 16:12 UTC
Vehicle owners attempting to connect a Honda or Acura vehicle can opt in to receive an email notification once connectivity is restored.
As a reminder, existing connections to Honda and Acura vehicles are not impacted and will continue to function as expected.
We appreciate your patience and understanding as we work to improve the Smartcar experience.
Jun 27, 2025 - 16:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 2025 - 00:00 UTC
Apr 30, 2025 - 00:00 UTC
Scheduled - Starting April 30, 2025, new connections for Honda and Acura vehicles in the U.S. will be temporarily unavailable as we collaborate with our OEM partners to deliver an improved experience.
Existing connections will remain unaffected, and no action is required at this time.
If you have any questions, please don’t hesitate to reach out.
Apr 30, 2025 00:00 - Aug 31, 2025 00:00 UTC
Existing connections will remain unaffected, and no action is required at this time.
If you have any questions, please don’t hesitate to reach out.
Apr 30, 2025 00:00 - Aug 31, 2025 00:00 UTC
Investigating - We are aware of an issue affecting Jaguar and Land Rover vehicles and are currently investigating the root cause. This issue is impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Jun 26, 2025 - 16:41 UTC
Jun 26, 2025 - 16:41 UTC
Monitoring - A fix has been successfully implemented for Jaguar/Land Rover, and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
May 28, 2025 - 20:54 UTC
May 28, 2025 - 20:54 UTC
Investigating - We are aware of an issue affecting Jaguar and Land Rover vehicles and are currently investigating the root cause. This issue may be impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
May 14, 2025 - 18:15 UTC
May 14, 2025 - 18:15 UTC
Update - We have identified that this is also affecting Volvo Europe login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Apr 08, 2025 - 17:46 UTC
Apr 08, 2025 - 17:46 UTC
Identified - We have identified the cause of the issue affecting Volvo US login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Mar 27, 2025 - 22:12 UTC
Mar 27, 2025 - 22:12 UTC
Investigating - We are aware of an issue affecting Volvo US, and are currently investigating the root cause. This issue is impacting login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 24, 2025 - 22:10 UTC
Mar 24, 2025 - 22:10 UTC
Investigating - We are aware of an issue affecting Renault and are currently investigating the root cause. This issue is impacting API requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 13, 2025 - 13:39 UTC
Mar 13, 2025 - 13:39 UTC
About This Site
This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
?
Major Outage
Acura
Under Maintenance
Audi
Operational
BMW
Operational
Buick
Degraded Performance
Cadillac
Degraded Performance
Chevrolet
Degraded Performance
Chrysler
Operational
Dodge
Operational
Ford
Operational
GMC
Degraded Performance
Honda
Under Maintenance
Hyundai
Operational
Infiniti
Operational
Jaguar
Major Outage
Jeep
Operational
Kia
Operational
Land Rover
Major Outage
Lexus
Operational
Lincoln
Operational
Mazda
Operational
Mercedes-Benz
Operational
Mini
Operational
Nissan
Operational
Porsche
Operational
RAM
Operational
Rivian
Operational
Subaru
Operational
Tesla
Operational
Toyota
Operational
Volkswagen
Operational
Volvo
Partial Outage
Brand Reliability - Europe
?
Major Outage
Alfa Romeo
Operational
Audi
Operational
BMW
Operational
Citroen
Operational
CUPRA
Operational
Dacia
Operational
DS
Operational
Fiat
Operational
Ford
Operational
Hyundai
Operational
Jaguar
Major Outage
Kia
Operational
Land Rover
Major Outage
Mazda
Operational
Mercedes-Benz
Operational
Mini
Operational
Nissan
Operational
Opel
Operational
Peugeot
Operational
Porsche
Operational
Renault
Partial Outage
Skoda
Operational
Tesla
Operational
Vauxhall
Operational
Volkswagen
Operational
Volvo
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.