Investigating - We are aware of an issue affecting North American BMW/MINI vehicles and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 22, 2026 - 09:00 UTC
Investigating - We are aware of an issue affecting Peugeot, Citroën, DS, and Opel/Vauxhall in Europe and are currently investigating the root cause. This issue is impacting login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 22, 2026 - 15:00 UTC
Investigating - We are aware of an issue affecting Jaguar and Land Rover vehicles and are currently investigating the root cause. This issue may be impacting login attempts, data delivery, and commands. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 22, 2026 - 14:21 UTC
Investigating - We are aware of an issue affecting Rivian login attempts and are currently investigating the root cause. This issue may be impacting the bluetooth pairing process, which vehicle owners need to complete when command related permissions are requested. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 09, 2026 - 19:06 UTC
Investigating - We are aware of an issue affecting Toyota, Lexus, and Subaru PHEV/BEV vehicles and are currently investigating the root cause. This issue is impacting stop charge requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
May 29, 2026 - 00:00 UTC
Identified - We'd like to make you aware of a temporary change in signal availability affecting European Volkswagen Group vehicles (CUPRA, SEAT, Skoda, and VW) . For vehicles that were connected without the control_charge permission, requests for the Charge.ChargeLimits and Charge.ChargeTimers signals will return a VEHICLE_NOT_CAPABLE error for a limited period of time.

This affects only those two signals. All other signals on these vehicles continue to work normally, and no action is needed on your end.

We are working with VW urgently to get this restored. Access to Charge.ChargeLimits and Charge.ChargeTimers will be automatically restored for these vehicles in the future, with no reconnection required. Vehicles connected with the control_charge permission are unaffected and will continue to receive both signals throughout.

Jul 01, 2026 - 03:18 UTC
Identified - Vehicle data delivery has been restored for Volvo vehicles in North America. API requests and webhook deliveries should now return vehicle data as expected.

Charging commands (i.e. creating charge schedules) remain affected at this time. Our team is continuing to investigate the remaining command impact, and we will provide another update once vehicle commands have been restored.

Sep 02, 2026 - 18:19 UTC
Investigating - We are aware of an issue affecting US and Canadian Volvo vehicles and are currently investigating the root cause. This issue may be impacting EV data signals. We will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 31, 2026 - 14:19 UTC

About This Site

This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com

Brand Reliability - North America Major Outage
Acura Operational
Audi Operational
BMW Partial Outage
Buick Operational
Cadillac Operational
Chevrolet Operational
Chrysler Operational
Dodge Operational
Ford Operational
GMC Operational
Honda Operational
Hyundai Operational
Infiniti Operational
Jaguar Major Outage
Jeep Operational
Kia Operational
Land Rover Major Outage
Lexus Degraded Performance
Lincoln Operational
Mazda Operational
Mercedes-Benz Operational
Mini Partial Outage
Nissan Operational
Polestar Operational
Porsche Operational
RAM Operational
Rivian Degraded Performance
Subaru Degraded Performance
Tesla Operational
Toyota Degraded Performance
Volkswagen Operational
Volvo Partial Outage
Brand Reliability - Europe Major Outage
Alfa Romeo Operational
Audi Operational
BMW Operational
BYD Operational
Citroen Partial Outage
CUPRA Operational
Dacia Operational
DS Partial Outage
Fiat Operational
Ford Operational
Hyundai Operational
Jaguar Major Outage
Kia Operational
Land Rover Major Outage
Mazda Operational
Mercedes-Benz Operational
MG Operational
Mini Operational
Nissan Operational
Opel Partial Outage
Peugeot Partial Outage
Polestar Operational
Porsche Operational
Renault Operational
SEAT Operational
Skoda Operational
Tesla Operational
Vauxhall Partial Outage
Volkswagen Operational
Volvo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Resolved - The issue has been resolved. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Oct 22, 21:05 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Oct 20, 22:53 UTC
Investigating - We are aware of an issue affecting European Nissan vehicles and are currently investigating the root cause. Smartcar is able to retrieve vehicle data for a few hours, after which vehicle data stops updating. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 19, 21:43 UTC
Resolved - The issue has been resolved. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Oct 22, 16:22 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Oct 20, 22:53 UTC
Investigating - We are aware of an issue affecting Hyundai US login attempts and vehicle commands and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 15, 00:00 UTC

Oct 21, 2026

Resolved - The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Oct 21, 21:44 UTC
Investigating - We are aware of an issue affecting North American BMW/MINI vehicles and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 20, 20:17 UTC

Oct 20, 2026

Oct 19, 2026

Resolved - The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Oct 19, 17:11 UTC
Investigating - We are aware of an issue affecting European Stellantis brand (Peugeot, Citroën, Opel, DS, Vauxhall) vehicles and are currently investigating the root cause. This issue is impacting login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 15, 15:45 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Resolved - The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Oct 16, 22:37 UTC
Monitoring - A fix has been successfully implemented for mobile SDKs, and we are monitoring the system to ensure stability. Web-based authentication continues to be unavailable.
Oct 16, 02:06 UTC
Update - Since 10:40 UTC on Oct 15, Ford and Lincoln owners in North America, and Ford owners connecting through our mobile SDKs in Europe, can't connect or re-authenticate vehicles. Owners can sign in to Ford, but the connection fails afterward with error=server_error. Already-connected vehicles aren't affected.
Oct 15, 22:42 UTC
Investigating - We are aware of an issue affecting web auth login attempts for Ford/Lincoln vehicles and are currently investigating the root cause.

What this means for you:
- If you’re using our mobile SDKs, both Android and iOS are fully supported and working. No action is needed.
- If you’re relying on web-based authentication, this flow is not available at the moment. We recommend transitioning to our mobile SDK if applicable.

We will provide updates as soon as more information becomes available. Thank you for your patience.

Jul 15, 22:55 UTC
Resolved - The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Oct 16, 22:36 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Oct 15, 18:55 UTC
Investigating - We are aware of an issue affecting European Hyundai login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 14, 14:12 UTC

Oct 15, 2026

Oct 14, 2026

Oct 13, 2026

No incidents reported.