Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Aug 17, 2026 - 20:17 UTC
Aug 17, 2026 - 20:17 UTC
Investigating - We are aware of an issue affecting Polestar login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 17, 2026 - 13:51 UTC
Aug 17, 2026 - 13:51 UTC
Investigating - We are aware of an issue affecting web auth login attempts for Ford/Lincoln vehicles and are currently investigating the root cause.
What this means for you:
- If you’re using our mobile SDKs, both Android and iOS are fully supported and working. No action is needed.
- If you’re relying on web-based authentication, this flow is not available at the moment. We recommend transitioning to our mobile SDK if applicable.
We will provide updates as soon as more information becomes available. Thank you for your patience.
Jul 15, 2026 - 22:55 UTC
What this means for you:
- If you’re using our mobile SDKs, both Android and iOS are fully supported and working. No action is needed.
- If you’re relying on web-based authentication, this flow is not available at the moment. We recommend transitioning to our mobile SDK if applicable.
We will provide updates as soon as more information becomes available. Thank you for your patience.
Jul 15, 2026 - 22:55 UTC
Identified - We'd like to make you aware of a temporary change in signal availability affecting European Volkswagen Group vehicles (CUPRA, SEAT, Skoda, and VW) . For vehicles that were connected without the control_charge permission, requests for the Charge.ChargeLimits and Charge.ChargeTimers signals will return a VEHICLE_NOT_CAPABLE error for a limited period of time.
This affects only those two signals. All other signals on these vehicles continue to work normally, and no action is needed on your end.
We are working with VW urgently to get this restored. Access to Charge.ChargeLimits and Charge.ChargeTimers will be automatically restored for these vehicles in the future, with no reconnection required. Vehicles connected with the control_charge permission are unaffected and will continue to receive both signals throughout.
Jul 01, 2026 - 03:18 UTC
This affects only those two signals. All other signals on these vehicles continue to work normally, and no action is needed on your end.
We are working with VW urgently to get this restored. Access to Charge.ChargeLimits and Charge.ChargeTimers will be automatically restored for these vehicles in the future, with no reconnection required. Vehicles connected with the control_charge permission are unaffected and will continue to receive both signals throughout.
Jul 01, 2026 - 03:18 UTC
About This Site
This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
Partial Outage
Acura
Operational
Audi
Operational
BMW
Operational
Buick
Operational
Cadillac
Operational
Chevrolet
Operational
Chrysler
Operational
Dodge
Operational
Ford
Degraded Performance
GMC
Operational
Honda
Operational
Hyundai
Operational
Infiniti
Operational
Jaguar
Operational
Jeep
Operational
Kia
Operational
Land Rover
Operational
Lexus
Operational
Lincoln
Degraded Performance
Mazda
Operational
Mercedes-Benz
Operational
Mini
Operational
Nissan
Operational
Polestar
Partial Outage
Porsche
Operational
RAM
Operational
Rivian
Operational
Subaru
Operational
Tesla
Operational
Toyota
Operational
Volkswagen
Operational
Volvo
Operational
Brand Reliability - Europe
Partial Outage
Alfa Romeo
Operational
Audi
Operational
BMW
Operational
BYD
Operational
Citroen
Operational
CUPRA
Degraded Performance
Dacia
Operational
DS
Operational
Fiat
Operational
Ford
Degraded Performance
Hyundai
Operational
Jaguar
Operational
Kia
Operational
Land Rover
Operational
Mazda
Operational
Mercedes-Benz
Operational
MG
Operational
Mini
Operational
Nissan
Operational
Opel
Operational
Peugeot
Operational
Polestar
Partial Outage
Porsche
Operational
Renault
Operational
SEAT
Degraded Performance
Skoda
Degraded Performance
Tesla
Operational
Vauxhall
Operational
Volkswagen
Degraded Performance
Volvo
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.