Jaguar/Land Rover: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Investigating

We are aware of an issue affecting Jaguar and Land Rover vehicles and are currently investigating the root cause. This issue is impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Jun 26, 2025 - 16:41 UTC

Monitoring

A fix has been successfully implemented for Jaguar/Land Rover, and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted May 28, 2025 - 20:54 UTC

Investigating

We are aware of an issue affecting Jaguar and Land Rover vehicles and are currently investigating the root cause. This issue may be impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted May 14, 2025 - 18:15 UTC
This incident affects: Brand Reliability - Europe (Jaguar, Land Rover) and Brand Reliability - North America (Jaguar, Land Rover).