Volvo North America + Europe: Elevated error rates for login attempts

Incident Report for Smartcar Brand Reliability

Update

We have identified that this is also affecting Volvo Europe login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Posted Apr 08, 2025 - 17:46 UTC

Identified

We have identified the cause of the issue affecting Volvo US login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Posted Mar 27, 2025 - 22:12 UTC

Investigating

We are aware of an issue affecting Volvo US, and are currently investigating the root cause. This issue is impacting login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Mar 24, 2025 - 22:10 UTC
This incident affects: Brand Reliability - Europe (Volvo) and Brand Reliability - North America (Volvo).