The issue affecting Hyundai CA has been resolved, and all systems are now operating normally.
If you're still seeing "Connected Services Account: Authentication Failed" errors for Hyundai vehicles, users will need to reset their password and reauthenticate through Smartcar Connect.
If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Jul 03, 2025 - 16:56 UTC
Investigating
We are aware of an issue affecting Canadian Hyundai login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Jun 20, 2025 - 22:02 UTC
This incident affected: Brand Reliability - North America (Hyundai).