This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
Operational
90 days ago
97.1
% uptime
Today
Acura
Operational
90 days ago
100.0
% uptime
Today
Audi
Operational
90 days ago
100.0
% uptime
Today
BMW
Operational
90 days ago
95.43
% uptime
Today
Buick
Operational
90 days ago
99.69
% uptime
Today
Cadillac
Operational
90 days ago
99.69
% uptime
Today
Chevrolet
Operational
90 days ago
99.69
% uptime
Today
Chrysler
Operational
90 days ago
100.0
% uptime
Today
Dodge
Operational
90 days ago
100.0
% uptime
Today
Ford
Operational
90 days ago
100.0
% uptime
Today
GMC
Operational
90 days ago
99.69
% uptime
Today
Honda
Operational
90 days ago
100.0
% uptime
Today
Hyundai
Operational
90 days ago
100.0
% uptime
Today
Infiniti
Operational
90 days ago
75.79
% uptime
Today
Jaguar
Operational
90 days ago
99.92
% uptime
Today
Jeep
Operational
90 days ago
100.0
% uptime
Today
Kia
Operational
90 days ago
100.0
% uptime
Today
Land Rover
Operational
90 days ago
99.92
% uptime
Today
Lexus
Operational
90 days ago
100.0
% uptime
Today
Lincoln
Operational
90 days ago
100.0
% uptime
Today
Mazda
Operational
90 days ago
73.25
% uptime
Today
Mercedes-Benz
Operational
90 days ago
98.0
% uptime
Today
Mini
Operational
90 days ago
95.43
% uptime
Today
Nissan
Operational
90 days ago
73.32
% uptime
Today
Polestar
Operational
90 days ago
98.95
% uptime
Today
Porsche
Operational
90 days ago
100.0
% uptime
Today
RAM
Operational
90 days ago
100.0
% uptime
Today
Rivian
Operational
90 days ago
100.0
% uptime
Today
Subaru
Operational
90 days ago
100.0
% uptime
Today
Tesla
Operational
90 days ago
100.0
% uptime
Today
Toyota
Operational
90 days ago
100.0
% uptime
Today
Volkswagen
Operational
90 days ago
98.61
% uptime
Today
Volvo
Operational
90 days ago
100.0
% uptime
Today
Brand Reliability - Europe
Operational
90 days ago
98.91
% uptime
Today
Alfa Romeo
Operational
90 days ago
100.0
% uptime
Today
Audi
Operational
90 days ago
99.95
% uptime
Today
BMW
Operational
90 days ago
95.43
% uptime
Today
BYD
Operational
90 days ago
100.0
% uptime
Today
Citroen
Operational
90 days ago
100.0
% uptime
Today
CUPRA
Operational
90 days ago
97.73
% uptime
Today
Dacia
Operational
90 days ago
100.0
% uptime
Today
DS
Operational
90 days ago
100.0
% uptime
Today
Fiat
Operational
90 days ago
100.0
% uptime
Today
Ford
Operational
90 days ago
100.0
% uptime
Today
Hyundai
Operational
90 days ago
100.0
% uptime
Today
Jaguar
Operational
90 days ago
99.92
% uptime
Today
Kia
Operational
90 days ago
100.0
% uptime
Today
Land Rover
Operational
90 days ago
99.92
% uptime
Today
Mazda
Operational
90 days ago
96.37
% uptime
Today
Mercedes-Benz
Operational
90 days ago
100.0
% uptime
Today
Mini
Operational
90 days ago
95.43
% uptime
Today
Nissan
Operational
90 days ago
95.39
% uptime
Today
Opel
Operational
90 days ago
100.0
% uptime
Today
Peugeot
Operational
90 days ago
100.0
% uptime
Today
Polestar
Operational
90 days ago
98.95
% uptime
Today
Porsche
Operational
90 days ago
100.0
% uptime
Today
Renault
Operational
90 days ago
100.0
% uptime
Today
Skoda
Operational
90 days ago
97.95
% uptime
Today
Tesla
Operational
90 days ago
100.0
% uptime
Today
Vauxhall
Operational
90 days ago
100.0
% uptime
Today
Volkswagen
Operational
90 days ago
99.95
% uptime
Today
Volvo
Operational
90 days ago
92.7
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Mar 27, 22:31 UTC
Monitoring -
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Mar 27, 19:37 UTC
Investigating -
We are aware of an issue affecting Jaguar and Land Rover and are currently investigating the root cause. This issue may be impacting login attempts and data freshness. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 26, 23:00 UTC
Resolved -
The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Mar 27, 18:17 UTC
Monitoring -
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Mar 26, 19:13 UTC
Investigating -
We are aware of an issue affecting Polestar login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 24, 15:10 UTC
Resolved -
The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Mar 24, 23:56 UTC
Investigating -
We are aware of an issue affecting Nissan login attempts in the US and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 24, 15:16 UTC
Resolved -
The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Mar 24, 21:37 UTC
Monitoring -
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Mar 23, 21:21 UTC
Identified -
We have identified the cause of the issue and working on implementing a fix. We will provide additional updates as progress is made.
Mar 12, 22:25 UTC
Update -
We are continuing to investigate this issue.
Mar 9, 20:58 UTC
Investigating -
We are aware of an issue affecting GM (Buick, Cadillac, Chevrolet, GMC) login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 6, 18:43 UTC
Nissan US has invalidated existing authentication tokens. Vehicle owners must reauthorize to restore data flow. Affected vehicles will return: CONNECTED SERVICES ACCOUNT – AUTHENTICATION FAILED
If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Mar 16, 16:25 UTC
Monitoring -
A fix has been successfully implemented and we are monitoring the system to ensure stability.
Nissan US has invalidated existing authentication tokens. Vehicle owners must reauthorize to restore data flow. Affected vehicles will return: CONNECTED SERVICES ACCOUNT – AUTHENTICATION FAILED
Mar 12, 22:24 UTC
Investigating -
We are aware of an issue affecting US Nissan vehicles and are currently investigating the root cause. This issue may be impacting data requests and webhook deliveries. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 9, 17:33 UTC