Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 2024 - 19:32 UTC
Investigating - We’re currently experiencing elevated error rates for API requests and login attempts for Jaguar and Land Rover vehicles. Our team is actively investigating the issue.
Sep 10, 2024 - 22:38 UTC
Update - The issue has been identified and is affecting Nissan Leaf models only. All other models are operating normally.
Sep 04, 2024 - 00:49 UTC
Identified - The issue has been identified and is affecting Nissan Leaf models only. All other models are operating normally.
Sep 01, 2023 - 18:28 UTC
Investigating - Nissan is currently experiencing a connected services outage in the US. Logins and API requests to Nissan Leaf vehicles may return errors until the outage is resolved. All other models are operating normally.
Aug 31, 2023 - 22:30 UTC
Investigating - We're investigating reports of Ford vehicle owners receiving authentication errors. Please reach out to support@smartcar.com or your dedicated account manager for more information.
Nov 16, 2023 - 17:52 UTC

About This Site

This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com

Brand Reliability - North America ? Major Outage
90 days ago
93.11 % uptime
Today
Acura Operational
90 days ago
100.0 % uptime
Today
Audi Operational
90 days ago
100.0 % uptime
Today
BMW Operational
90 days ago
98.48 % uptime
Today
Buick Operational
90 days ago
86.57 % uptime
Today
Cadillac Operational
90 days ago
86.57 % uptime
Today
Chevrolet Operational
90 days ago
86.57 % uptime
Today
Chrysler Operational
90 days ago
100.0 % uptime
Today
Dodge Operational
90 days ago
100.0 % uptime
Today
Ford Degraded Performance
90 days ago
100.0 % uptime
Today
GMC Operational
90 days ago
86.57 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Infiniti Operational
90 days ago
100.0 % uptime
Today
Jaguar Major Outage
90 days ago
36.62 % uptime
Today
Jeep Operational
90 days ago
100.0 % uptime
Today
Kia Operational
90 days ago
100.0 % uptime
Today
Land Rover Major Outage
90 days ago
36.62 % uptime
Today
Lexus Operational
90 days ago
100.0 % uptime
Today
Lincoln Operational
90 days ago
100.0 % uptime
Today
Mazda Operational
90 days ago
80.77 % uptime
Today
Mercedes-Benz Operational
90 days ago
100.0 % uptime
Today
Mini Operational
90 days ago
100.0 % uptime
Today
Nissan Operational
90 days ago
100.0 % uptime
Today
Porsche Operational
90 days ago
100.0 % uptime
Today
RAM Operational
90 days ago
100.0 % uptime
Today
Rivian Operational
90 days ago
100.0 % uptime
Today
Subaru Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
95.74 % uptime
Today
Toyota Operational
90 days ago
100.0 % uptime
Today
Volkswagen Operational
90 days ago
100.0 % uptime
Today
Volvo Operational
90 days ago
98.88 % uptime
Today
Brand Reliability - Europe ? Major Outage
90 days ago
93.92 % uptime
Today
Alfa Romeo Operational
90 days ago
100.0 % uptime
Today
Audi Operational
90 days ago
100.0 % uptime
Today
BMW Operational
90 days ago
100.0 % uptime
Today
Citroen Operational
90 days ago
99.91 % uptime
Today
CUPRA Operational
90 days ago
100.0 % uptime
Today
DS Operational
90 days ago
99.91 % uptime
Today
Fiat Operational
90 days ago
100.0 % uptime
Today
Ford Degraded Performance
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Jaguar Major Outage
90 days ago
36.62 % uptime
Today
Kia Operational
90 days ago
100.0 % uptime
Today
Land Rover Major Outage
90 days ago
36.62 % uptime
Today
Mazda Operational
90 days ago
80.77 % uptime
Today
Mercedes-Benz Operational
90 days ago
100.0 % uptime
Today
Mini Operational
90 days ago
100.0 % uptime
Today
Nissan Operational
90 days ago
100.0 % uptime
Today
Opel Operational
90 days ago
99.91 % uptime
Today
Peugeot Operational
90 days ago
99.91 % uptime
Today
Porsche Operational
90 days ago
100.0 % uptime
Today
Renault Operational
90 days ago
100.0 % uptime
Today
Skoda Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
95.74 % uptime
Today
Vauxhall Operational
90 days ago
99.91 % uptime
Today
Volkswagen Operational
90 days ago
100.0 % uptime
Today
Volvo Operational
90 days ago
98.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 6, 2024

No incidents reported today.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - This incident has been resolved. If you continue to experience Connected Services Account: Authentication Failed errors please instruct the vehicle owner to reauthenticate their vehicle through Smartcar Connect.
Nov 4, 23:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 24, 22:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 24, 00:17 UTC
Investigating - GM brands (Chevrolet, Buick, Cadillac, GMC) are currently experiencing an outage, which will result in errors for both login attempts and API requests. Our team is actively investigating the issue.
Oct 23, 21:39 UTC
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

Unresolved incident: JLR: Elevated error rates for API requests and login attempts.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024
Resolved - This incident has been resolved.
Oct 25, 22:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 24, 23:28 UTC
Investigating - Mazda is currently experiencing elevated error rates for logins and API requests. Our team is currently investigating this issue.
Oct 8, 15:18 UTC
Oct 24, 2024
Oct 23, 2024