Investigating - We’re aware of an issue affecting API responses for GM vehicles and are actively investigating the root cause. This may result in increased data age for API requests and a higher rate of Server Internal errors. Our team is working to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 06, 2025 - 16:11 UTC
Oct 06, 2025 - 16:11 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Oct 06, 2025 - 15:29 UTC
Oct 06, 2025 - 15:29 UTC
Investigating - We are aware of an issue affecting both European and North American BMW vehicles and are currently investigating the root cause. This issue is impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Oct 02, 2025 - 14:11 UTC
Oct 02, 2025 - 14:11 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Sep 29, 2025 - 21:11 UTC
Sep 29, 2025 - 21:11 UTC
Investigating - We are aware of an issue affecting both European and North American BMW vehicles and are currently investigating the root cause. This issue is impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Sep 29, 2025 - 15:45 UTC
Sep 29, 2025 - 15:45 UTC
Update - The issue impacting Volvo vehicles in North America has been resolved, and connections are operating normally. We are still actively working on restoring functionality for European Volvo vehicles and will provide further updates as progress is made.
Oct 03, 2025 - 20:09 UTC
Oct 03, 2025 - 20:09 UTC
Monitoring - A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Aug 26, 2025 - 22:44 UTC
Aug 26, 2025 - 22:44 UTC
Update - We have identified that this is also affecting Volvo Europe login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Apr 08, 2025 - 17:46 UTC
Apr 08, 2025 - 17:46 UTC
Identified - We have identified the cause of the issue affecting Volvo US login attempts and are actively working on implementing a fix. We will provide additional updates as progress is made.
Mar 27, 2025 - 22:12 UTC
Mar 27, 2025 - 22:12 UTC
Investigating - We are aware of an issue affecting Volvo US, and are currently investigating the root cause. This issue is impacting login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Mar 24, 2025 - 22:10 UTC
Mar 24, 2025 - 22:10 UTC
Identified - Starting April 30, 2025, new connections for Honda and Acura vehicles in the U.S. will be temporarily unavailable as we collaborate with our OEM partners to deliver an improved experience.
Vehicle owners attempting to connect a Honda or Acura vehicle can opt in to receive an email notification once connectivity is restored.
Existing connections will remain unaffected, and no action is required at this time.
If you have any questions, please don’t hesitate to reach out.
Sep 05, 2025 - 15:36 UTC
Vehicle owners attempting to connect a Honda or Acura vehicle can opt in to receive an email notification once connectivity is restored.
Existing connections will remain unaffected, and no action is required at this time.
If you have any questions, please don’t hesitate to reach out.
Sep 05, 2025 - 15:36 UTC
Update - Note: This issue is currently affecting both the US and Europe.
We are aware of an issue affecting Ford and are currently investigating the root cause. This issue is impacting API requests and appears to be due to an increase in account-related issues following initial connection attempts, such as password reset prompts and temporary access interruptions.
Our team is actively investigating these behaviors, and we will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 21, 2025 - 17:00 UTC
We are aware of an issue affecting Ford and are currently investigating the root cause. This issue is impacting API requests and appears to be due to an increase in account-related issues following initial connection attempts, such as password reset prompts and temporary access interruptions.
Our team is actively investigating these behaviors, and we will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 21, 2025 - 17:00 UTC
Investigating - We are aware of an issue affecting Ford US and are currently investigating the root cause. This issue is impacting API requests and appears to be due to an increase in account-related issues following initial connection attempts, such as password reset prompts and temporary access interruptions.
Our team is actively investigating these behaviors, and we will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 20, 2025 - 01:52 UTC
Our team is actively investigating these behaviors, and we will provide updates as soon as more information becomes available. Thank you for your patience.
Aug 20, 2025 - 01:52 UTC
About This Site
This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
?
Major Outage
Acura
Under Maintenance
Audi
Operational
BMW
Major Outage
Buick
Partial Outage
Cadillac
Partial Outage
Chevrolet
Partial Outage
Chrysler
Operational
Dodge
Operational
Ford
Partial Outage
GMC
Partial Outage
Honda
Under Maintenance
Hyundai
Operational
Infiniti
Operational
Jaguar
Operational
Jeep
Operational
Kia
Operational
Land Rover
Operational
Lexus
Operational
Lincoln
Operational
Mazda
Operational
Mercedes-Benz
Operational
Mini
Operational
Nissan
Operational
Porsche
Operational
RAM
Operational
Rivian
Operational
Subaru
Operational
Tesla
Operational
Toyota
Operational
Volkswagen
Operational
Volvo
Operational
Brand Reliability - Europe
?
Major Outage
Alfa Romeo
Operational
Audi
Operational
BMW
Major Outage
Citroen
Operational
CUPRA
Operational
Dacia
Operational
DS
Operational
Fiat
Operational
Ford
Partial Outage
Hyundai
Operational
Jaguar
Operational
Kia
Operational
Land Rover
Operational
Mazda
Operational
Mercedes-Benz
Operational
Mini
Operational
Nissan
Operational
Opel
Operational
Peugeot
Operational
Porsche
Operational
Renault
Operational
Skoda
Operational
Tesla
Operational
Vauxhall
Operational
Volkswagen
Operational
Volvo
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.