Update - We’ve identified the issue: BMW/MINI has introduced a new CAPTCHA challenge that must be completed to finalize the connected services login process. To address this, we’re developing a solution to integrate a CAPTCHA step into the Smartcar Connect flow for BMW/MINI sessions. We’ll share another update as soon as our solution is deployed.
Nov 20, 2024 - 02:51 UTC
Nov 20, 2024 - 02:51 UTC
Identified - A new issue has been identified that is impacting both North American and European BMW/MINI login attempts.
A fix is being implemented.
Nov 19, 2024 - 17:52 UTC
A fix is being implemented.
Nov 19, 2024 - 17:52 UTC
Monitoring - A fix has been implemented and we're monitoring the results.
Nov 19, 2024 - 00:45 UTC
Nov 19, 2024 - 00:45 UTC
Identified - We're currently experiencing elevated error rates for European BMW login attempts.
The issue has been identified and a fix is being implemented.
Nov 18, 2024 - 23:50 UTC
The issue has been identified and a fix is being implemented.
Nov 18, 2024 - 23:50 UTC
Update - The issue has been identified and is affecting Nissan Leaf models only. All other models are operating normally.
Sep 04, 2024 - 00:49 UTC
Sep 04, 2024 - 00:49 UTC
Identified - The issue has been identified and is affecting Nissan Leaf models only. All other models are operating normally.
Sep 01, 2023 - 18:28 UTC
Sep 01, 2023 - 18:28 UTC
Investigating - Nissan is currently experiencing a connected services outage in the US. Logins and API requests to Nissan Leaf vehicles may return errors until the outage is resolved. All other models are operating normally.
Aug 31, 2023 - 22:30 UTC
Aug 31, 2023 - 22:30 UTC
Investigating - We're investigating reports of Ford vehicle owners receiving authentication errors. Please reach out to support@smartcar.com or your dedicated account manager for more information.
Nov 16, 2023 - 17:52 UTC
Nov 16, 2023 - 17:52 UTC
About This Site
This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
?
Degraded Performance
Acura
Operational
Audi
Operational
BMW
Degraded Performance
Buick
Operational
Cadillac
Operational
Chevrolet
Operational
Chrysler
Operational
Dodge
Operational
Ford
Degraded Performance
GMC
Operational
Hyundai
Operational
Infiniti
Operational
Jaguar
Operational
Jeep
Operational
Kia
Operational
Land Rover
Operational
Lexus
Operational
Lincoln
Operational
Mazda
Operational
Mercedes-Benz
Operational
Mini
Degraded Performance
Nissan
Operational
Porsche
Operational
RAM
Operational
Rivian
Operational
Subaru
Operational
Tesla
Operational
Toyota
Operational
Volkswagen
Operational
Volvo
Operational
Brand Reliability - Europe
?
Degraded Performance
Alfa Romeo
Operational
Audi
Operational
BMW
Degraded Performance
Citroen
Operational
CUPRA
Operational
DS
Operational
Fiat
Operational
Ford
Degraded Performance
Hyundai
Operational
Jaguar
Operational
Kia
Operational
Land Rover
Operational
Mazda
Operational
Mercedes-Benz
Operational
Mini
Degraded Performance
Nissan
Operational
Opel
Operational
Peugeot
Operational
Porsche
Operational
Renault
Operational
Skoda
Operational
Tesla
Operational
Vauxhall
Operational
Volkswagen
Operational
Volvo
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.