All Systems Operational

About This Site

This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com

Uptime over the past 90 days. View historical uptime.
Brand Reliability - North America ? Operational
90 days ago
98.33 % uptime
Today
Acura Operational
90 days ago
100.0 % uptime
Today
Audi Operational
90 days ago
99.92 % uptime
Today
BMW Operational
90 days ago
100.0 % uptime
Today
Buick Operational
90 days ago
100.0 % uptime
Today
Cadillac Operational
90 days ago
100.0 % uptime
Today
Chevrolet Operational
90 days ago
100.0 % uptime
Today
Chrysler Operational
90 days ago
100.0 % uptime
Today
Dodge Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
GMC Operational
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
92.12 % uptime
Today
Infiniti Operational
90 days ago
77.82 % uptime
Today
Jaguar Operational
90 days ago
100.0 % uptime
Today
Jeep Operational
90 days ago
100.0 % uptime
Today
Kia Operational
90 days ago
91.47 % uptime
Today
Land Rover Operational
90 days ago
100.0 % uptime
Today
Lexus Operational
90 days ago
100.0 % uptime
Today
Lincoln Operational
90 days ago
100.0 % uptime
Today
Mazda Operational
90 days ago
99.36 % uptime
Today
Mercedes-Benz Operational
90 days ago
90.76 % uptime
Today
Mini Operational
90 days ago
100.0 % uptime
Today
Nissan Operational
90 days ago
99.01 % uptime
Today
Porsche Operational
90 days ago
100.0 % uptime
Today
RAM Operational
90 days ago
100.0 % uptime
Today
Rivian Operational
90 days ago
100.0 % uptime
Today
Subaru Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
100.0 % uptime
Today
Toyota Operational
90 days ago
100.0 % uptime
Today
Volkswagen Operational
90 days ago
100.0 % uptime
Today
Volvo Operational
90 days ago
99.6 % uptime
Today
Brand Reliability - Europe ? Operational
90 days ago
99.24 % uptime
Today
Alfa Romeo Operational
90 days ago
100.0 % uptime
Today
Audi Operational
90 days ago
99.92 % uptime
Today
BMW Operational
90 days ago
100.0 % uptime
Today
Citroen Operational
90 days ago
100.0 % uptime
Today
CUPRA Operational
90 days ago
99.65 % uptime
Today
Dacia Operational
90 days ago
98.58 % uptime
Today
DS Operational
90 days ago
100.0 % uptime
Today
Fiat Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Jaguar Operational
90 days ago
100.0 % uptime
Today
Kia Operational
90 days ago
100.0 % uptime
Today
Land Rover Operational
90 days ago
100.0 % uptime
Today
Mazda Operational
90 days ago
96.72 % uptime
Today
Mercedes-Benz Operational
90 days ago
90.76 % uptime
Today
Mini Operational
90 days ago
100.0 % uptime
Today
Nissan Operational
90 days ago
100.0 % uptime
Today
Opel Operational
90 days ago
100.0 % uptime
Today
Peugeot Operational
90 days ago
100.0 % uptime
Today
Porsche Operational
90 days ago
100.0 % uptime
Today
Renault Operational
90 days ago
98.58 % uptime
Today
Skoda Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
100.0 % uptime
Today
Vauxhall Operational
90 days ago
100.0 % uptime
Today
Volkswagen Operational
90 days ago
96.45 % uptime
Today
Volvo Operational
90 days ago
99.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 21, 2025

No incidents reported today.

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025
Hyundai CA: Elevated error rates for API requests and login attempts
Resolved - The issue affecting Hyundai CA has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Feb 18, 23:12 UTC
Monitoring - A fix has been successfully implemented for Hyundai Canada, and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Feb 14, 00:02 UTC
Identified - We have identified the cause of the issue affecting Hyundai Canada and are actively working on implementing a fix. We will provide additional updates as progress is made.
Feb 13, 20:44 UTC
Investigating - We are aware of an issue affecting Hyundai Canada and are currently investigating the root cause. This issue is impacting login attempts and API requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Feb 13, 01:02 UTC
Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Hyundai US: Elevated error rates for API requests and login attempts
Resolved - The issue affecting Hyundai US has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Feb 14, 19:30 UTC
Monitoring - A fix has been successfully implemented for Hyundai US, and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Feb 14, 05:39 UTC
Investigating - We are aware of an issue affecting Hyundai US and are currently investigating the root cause. This issue is impacting login attempts and API requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Feb 14, 04:43 UTC
Feb 13, 2025
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025
Mercedes-Benz: Elevated error rates for API requests and login attempts
Resolved - The issue affecting Mercedes has been resolved. All systems are now operating normally. If a vehicle affected by the outage is still experiencing Connected_Service_Account: Authentication_Failed errors, please instruct the vehicle owner to reauthenticate their vehicle through Smartcar Connect.

If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Feb 8, 01:36 UTC
Update - A fix has been successfully implemented for Mercedes-Benz, and we are monitoring the system to ensure stability. The outage was caused by Mercedes-Benz implementing a change to their authentication flow causing an large influx in Connected_Service_Account: Authentication_Failed errors. Here’s what this means for your vehicle owners:

- Each affected Mercedes vehicle will need to reauthenticate by logging in again through Smartcar Connect.

If you have any questions, please reach out to support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Feb 5, 00:38 UTC
Monitoring - A fix has been successfully implemented for Mercedes-Benz, and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Jan 30, 21:25 UTC
Identified - We have identified the cause of the issue and are actively working on implementing a fix. We will provide additional updates as progress is made.
Jan 30, 19:17 UTC
Investigating - We are aware of an issue and are currently investigating the root cause. Updates will be provided as soon as more information becomes available. Thank you for your patience.
Jan 30, 18:02 UTC
Feb 7, 2025

No incidents reported.

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