Investigating - Infiniti is currently experiencing elevated error rates for logins and API requests. Our team is currently investigating this issue.
Dec 20, 2024 - 02:11 UTC
Monitoring - Starting December 13th, Rivian will enforce MFA for all accounts, and the option to disable this feature will no longer be available. According to Rivian’s announcement, once MFA is enabled, we anticipate that connections will remain valid for 6 months. What this means for vehicle owners:
- Following this change on December 13th, vehicle owners that currently don't have MFA enabled will need to reauthenticate their Rivian vehicles through Smartcar Connect. - From that point, each connection should remain valid for 6 months. - After the initial 6-month period, vehicle owners will need to reauthorize their vehicle through Smartcar Connect every 6 months to maintain connectivity.
If you have any questions please don't hesitate to reach out to support@smartcar.com
Dec 11, 2024 - 22:52 UTC
This page reflects the reliability of each third party car brand service that Smartcar has integrated. To learn more about the uptime of Smartcar's core services, follow this page: https://status.smartcar.com
Brand Reliability - North America
?
Major Outage
90 days ago
93.88
% uptime
Today
Acura
Operational
90 days ago
100.0
% uptime
Today
Audi
Operational
90 days ago
99.92
% uptime
Today
BMW
Operational
90 days ago
98.48
% uptime
Today
Buick
Operational
90 days ago
86.57
% uptime
Today
Cadillac
Operational
90 days ago
86.57
% uptime
Today
Chevrolet
Operational
90 days ago
86.57
% uptime
Today
Chrysler
Operational
90 days ago
100.0
% uptime
Today
Dodge
Operational
90 days ago
100.0
% uptime
Today
Ford
Operational
90 days ago
100.0
% uptime
Today
GMC
Operational
90 days ago
86.57
% uptime
Today
Hyundai
Operational
90 days ago
100.0
% uptime
Today
Infiniti
Major Outage
90 days ago
98.42
% uptime
Today
Jaguar
Operational
90 days ago
49.06
% uptime
Today
Jeep
Operational
90 days ago
100.0
% uptime
Today
Kia
Operational
90 days ago
100.0
% uptime
Today
Land Rover
Operational
90 days ago
49.06
% uptime
Today
Lexus
Operational
90 days ago
100.0
% uptime
Today
Lincoln
Operational
90 days ago
100.0
% uptime
Today
Mazda
Operational
90 days ago
80.77
% uptime
Today
Mercedes-Benz
Operational
90 days ago
99.81
% uptime
Today
Mini
Operational
90 days ago
100.0
% uptime
Today
Nissan
Operational
90 days ago
100.0
% uptime
Today
Porsche
Operational
90 days ago
100.0
% uptime
Today
RAM
Operational
90 days ago
100.0
% uptime
Today
Rivian
Operational
90 days ago
100.0
% uptime
Today
Subaru
Operational
90 days ago
100.0
% uptime
Today
Tesla
Operational
90 days ago
95.74
% uptime
Today
Toyota
Operational
90 days ago
100.0
% uptime
Today
Volkswagen
Operational
90 days ago
100.0
% uptime
Today
Volvo
Operational
90 days ago
98.88
% uptime
Today
Brand Reliability - Europe
?
Operational
90 days ago
94.91
% uptime
Today
Alfa Romeo
Operational
90 days ago
100.0
% uptime
Today
Audi
Operational
90 days ago
99.92
% uptime
Today
BMW
Operational
90 days ago
100.0
% uptime
Today
Citroen
Operational
90 days ago
99.91
% uptime
Today
CUPRA
Operational
90 days ago
100.0
% uptime
Today
DS
Operational
90 days ago
99.91
% uptime
Today
Fiat
Operational
90 days ago
100.0
% uptime
Today
Ford
Operational
90 days ago
100.0
% uptime
Today
Hyundai
Operational
90 days ago
100.0
% uptime
Today
Jaguar
Operational
90 days ago
49.06
% uptime
Today
Kia
Operational
90 days ago
100.0
% uptime
Today
Land Rover
Operational
90 days ago
49.06
% uptime
Today
Mazda
Operational
90 days ago
80.77
% uptime
Today
Mercedes-Benz
Operational
90 days ago
99.81
% uptime
Today
Mini
Operational
90 days ago
100.0
% uptime
Today
Nissan
Operational
90 days ago
100.0
% uptime
Today
Opel
Operational
90 days ago
99.91
% uptime
Today
Peugeot
Operational
90 days ago
99.91
% uptime
Today
Porsche
Operational
90 days ago
100.0
% uptime
Today
Renault
Operational
90 days ago
100.0
% uptime
Today
Skoda
Operational
90 days ago
100.0
% uptime
Today
Tesla
Operational
90 days ago
95.74
% uptime
Today
Vauxhall
Operational
90 days ago
99.91
% uptime
Today
Volkswagen
Operational
90 days ago
100.0
% uptime
Today
Volvo
Operational
90 days ago
98.88
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 16, 17:14 UTC
Identified -
We've confirmed that Porsche is currently experiencing a connected services outage globally. Logins and API requests to Porsche vehicles may return errors until the outage is resolved.
Dec 16, 16:12 UTC
Investigating -
Porsche is currently experiencing elevated error rates for logins and API requests. Our team is currently investigating this issue.
Dec 16, 15:49 UTC
Resolved -
This incident has been resolved.
Dec 16, 17:14 UTC
Identified -
We've confirmed that Audi is currently experiencing a connected services outage globally. Logins and API requests to Audi vehicles may return errors until the outage is resolved.
Dec 16, 16:11 UTC
Investigating -
Audi is currently experiencing elevated error rates for logins and API requests. Our team is currently investigating this issue.
Dec 16, 15:41 UTC
Resolved -
This incident has been resolved.
Dec 8, 03:22 UTC
Identified -
We've identified an issue with Tesla authentications affecting users of our Android SDK v4.0.0. We're currently working on a fix.
Dec 7, 02:38 UTC