Nissan US has invalidated existing authentication tokens. Vehicle owners must reauthorize to restore data flow. Affected vehicles will return: CONNECTED SERVICES ACCOUNT – AUTHENTICATION FAILED
If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Mar 16, 2026 - 16:25 UTC
Monitoring
A fix has been successfully implemented and we are monitoring the system to ensure stability.
Nissan US has invalidated existing authentication tokens. Vehicle owners must reauthorize to restore data flow. Affected vehicles will return: CONNECTED SERVICES ACCOUNT – AUTHENTICATION FAILED
Posted Mar 12, 2026 - 22:24 UTC
Investigating
We are aware of an issue affecting US Nissan vehicles and are currently investigating the root cause. This issue may be impacting data requests and webhook deliveries. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Mar 09, 2026 - 17:33 UTC
This incident affected: Brand Reliability - North America (Nissan).