GM: Elevated error rates for login attempts

Incident Report for Smartcar Brand Reliability

Resolved

The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Mar 24, 2026 - 21:37 UTC

Monitoring

A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Mar 23, 2026 - 21:21 UTC

Identified

We have identified the cause of the issue and working on implementing a fix. We will provide additional updates as progress is made.
Posted Mar 12, 2026 - 22:25 UTC

Update

We are continuing to investigate this issue.
Posted Mar 09, 2026 - 20:58 UTC

Investigating

We are aware of an issue affecting GM (Buick, Cadillac, Chevrolet, GMC) login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Mar 06, 2026 - 18:43 UTC
This incident affected: Brand Reliability - North America (Buick, Cadillac, Chevrolet, GMC).