Kia: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved.
Posted Jan 24, 2025 - 16:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2025 - 22:44 UTC

Update

We are continuing to investigate this issue.
Posted Jan 21, 2025 - 17:38 UTC

Investigating

Kia is currently experiencing a connected services outage in the US. Logins and API requests to US Kia vehicles may return errors until the outage is resolved.
Posted Jan 16, 2025 - 19:48 UTC
This incident affected: Brand Reliability - North America (Kia).