Tesla: Elevated Login and API Error Rates

Incident Report for Smartcar Brand Reliability

Resolved

You should now be able to successfully login and make API requests to Tesla vehicles.

If your application continues to experience any trouble, please reach out to support@smartcar.com.

Posted May 23, 2023 - 08:06 UTC

Monitoring

We've implemented a fix and are monitoring the results.

Posted May 23, 2023 - 07:47 UTC

Identified

We've identified the issue and are currently working to implement a fix.

Posted May 23, 2023 - 04:46 UTC

Investigating

We are currently investigating elevated rates of failed logins and API requests made to Tesla vehicles.

Posted May 23, 2023 - 04:17 UTC

This incident affected: Brand Reliability - Europe (Tesla) and Brand Reliability - North America (Tesla).