Nissan US: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Resolved

Nissan error rates are back within norms.

If your application continues to experience any trouble, please reach out to support@smartcar.com.
Posted May 23, 2023 - 08:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 19, 2023 - 18:20 UTC

Investigating

Nissan is currently experiencing a connected services outage in the US. Logins and API requests to Nissan vehicles may return errors until the outage is resolved.
Posted May 08, 2023 - 19:36 UTC
This incident affected: Brand Reliability - North America (Nissan).