GM: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved.
Posted Sep 28, 2023 - 01:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2023 - 18:42 UTC

Investigating

GM is currently experiencing a connected services outage in the US and Canada. Logins and API requests to GM vehicles may return errors until the outage is resolved.
Posted Sep 27, 2023 - 17:04 UTC
This incident affected: Brand Reliability - North America (Buick, Cadillac, Chevrolet, GMC).