Hyundai US: Increased null values for Charge Limit requests

Incident Report for Smartcar Brand Reliability

Identified

We have identified the root cause of an issue affecting the charge limit signal for US Hyundai vehicles. The charge limit field may return null, including when the vehicle is actively charging.

Vehicle connectivity and other data signals remain unaffected.

We are implementing a fix to restore the expected behavior and will provide an update once it has been deployed.
Posted Feb 17, 2026 - 21:03 UTC

Investigating

We are aware of an issue affecting US Hyundai vehicles and are currently investigating the root cause. This issue is impacting Charge Limit requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Feb 12, 2026 - 17:08 UTC
This incident affects: Brand Reliability - North America (Hyundai).