The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Feb 24, 2026 - 17:16 UTC
Monitoring
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Feb 20, 2026 - 19:17 UTC
Identified
We have identified the root cause of an issue affecting the charge limit signal for US Hyundai vehicles. The charge limit field may return null, including when the vehicle is actively charging.
Vehicle connectivity and other data signals remain unaffected.
We are implementing a fix to restore the expected behavior and will provide an update once it has been deployed.
Posted Feb 17, 2026 - 21:03 UTC
Investigating
We are aware of an issue affecting US Hyundai vehicles and are currently investigating the root cause. This issue is impacting Charge Limit requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Feb 12, 2026 - 17:08 UTC
This incident affected: Brand Reliability - North America (Hyundai).