The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Oct 10, 2025 - 17:55 UTC
Monitoring
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Oct 06, 2025 - 15:29 UTC
Investigating
We are aware of an issue affecting both European and North American BMW vehicles and are currently investigating the root cause. This issue is impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Oct 02, 2025 - 14:11 UTC
Monitoring
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Sep 29, 2025 - 21:11 UTC
Investigating
We are aware of an issue affecting both European and North American BMW vehicles and are currently investigating the root cause. This issue is impacting API requests and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Sep 29, 2025 - 15:45 UTC
This incident affected: Brand Reliability - North America (BMW) and Brand Reliability - Europe (BMW).