Data delivered through webhooks and API requests continues to function as expected for the Volkswagen EU group of brands (Volkswagen, Audi, Cupra, and Skoda).
We are continuing work to fully restore command functionality and are seeing steady progress. We’ll continue to provide updates as that work progresses and will closely monitor the platform to ensure stability.
Posted May 29, 2026 - 19:23 UTC
Verifying
Functionality for the Volkswagen EU group of brands (Volkswagen, Audi, Cupra, and Skoda) has been restored and is functioning as expected. We’ll continue monitoring things closely to ensure stability.
We are currently investigating a disruption affecting Volkswagen vehicle connectivity and are actively working toward a resolution.
Posted May 27, 2026 - 14:37 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2026 - 19:56 UTC
Scheduled
We will be performing scheduled maintenance this week as part of a migration to our updated integration for Volkswagen Europe group vehicles, including Volkswagen, Audi, Škoda, and CUPRA.
During this time, customers may experience a temporary disruption to vehicle connectivity, including API errors, delayed webhook deliveries, and potential issues reconnecting impacted vehicles through Smartcar Connect.
BEV and PHEV vehicles: A temporary service interruption is expected. We will post an update here once maintenance is complete and connectivity is restored.
ICE vehicles: Following this maintenance, signals for non-electrified VW EU vehicles will no longer be available. This is a permanent change.
If you have any questions, please don't hesitate to reach out to our Support team.
We appreciate your patience and understanding as we work to improve our systems.
Posted May 18, 2026 - 19:55 UTC
This scheduled maintenance affected: Brand Reliability - Europe (Audi, CUPRA, Skoda, Volkswagen).