Nissan EU: Elevated error rates for EV data

Incident Report for Smartcar Brand Reliability

Monitoring

A fix has been successfully implemented for Nissan EU EV data, and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted May 05, 2025 - 20:20 UTC

Identified

We’ve identified the root cause of the issue impacting API requests for Nissan EU EV data and are actively working on a fix. Non-EV data, such as odometer readings, remains unaffected. We’ll share further updates as we make progress.
Posted May 02, 2025 - 21:13 UTC
This incident affects: Brand Reliability - Europe (Nissan).