The issue affecting Tesla data freshness has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Mar 15, 2025 - 00:57 UTC
Monitoring
A fix has been successfully implemented, and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Mar 14, 2025 - 22:47 UTC
Investigating
We are investigating an issue causing delays in Tesla vehicle data freshness. Vehicle data is still being returned successfully, but may be less current than usual. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Mar 14, 2025 - 21:53 UTC
This incident affected: Brand Reliability - Europe (Tesla) and Brand Reliability - North America (Tesla).