MG: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Resolved

The issue has been resolved by MG. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Apr 27, 2026 - 22:58 UTC

Monitoring

A fix has been successfully implemented by MG and we are seeing signs of recovery. We are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your patience and will confirm full resolution shortly.
Posted Apr 27, 2026 - 18:24 UTC

Investigating

We are aware of an issue affecting our MG integration and are currently investigating the root cause. This issue may be impacting vehicle data and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Apr 27, 2026 - 16:46 UTC
This incident affected: Brand Reliability - Europe (MG).