The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Mar 13, 2026 - 21:44 UTC
Monitoring
We are seeing signs of recovery. We are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your patience and will confirm full resolution shortly.
Posted Mar 13, 2026 - 21:02 UTC
Investigating
We are aware of an issue affecting Tesla vehicles and are currently investigating the root cause. This issue may be impacting data requests, webhook events, and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Mar 13, 2026 - 20:54 UTC
This incident affected: Brand Reliability - Europe (Tesla) and Brand Reliability - North America (Tesla).