Tesla: Elevated error rates for API requests

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved.

Posted Mar 06, 2024 - 14:16 UTC

Monitoring

We have a few fixes in place and are monitoring the results.

Posted Feb 13, 2024 - 00:30 UTC

Identified

We've identified the issue and are working to resolve it.

Posted Feb 07, 2024 - 19:52 UTC

Investigating

We're currently investigating reports of authentication_failed errors persisting for Tesla vehicles after a successful re-authentication.

Posted Feb 07, 2024 - 05:51 UTC

This incident affected: Brand Reliability - Europe (Tesla) and Brand Reliability - North America (Tesla).