Tesla: Elevated Login and API Error Rates

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved.

Posted May 24, 2023 - 00:16 UTC

Update

We are continuing to monitor for any further issues.

Posted May 23, 2023 - 23:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 23, 2023 - 23:38 UTC

Identified

You should now be able to successfully make API requests to Tesla vehicles. Elevated rates of failed logins are still being investigated.

Posted May 23, 2023 - 23:23 UTC

Investigating

We are currently investigating elevated rates of failed logins and API requests made to Tesla vehicles.

Posted May 23, 2023 - 21:11 UTC

This incident affected: Brand Reliability - Europe (Tesla) and Brand Reliability - North America (Tesla).