Nissan/Infiniti US: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Update

We are continuing to investigate this issue.
Posted Jan 20, 2026 - 21:24 UTC

Investigating

We are aware of an issue affecting US Nissan vehicles and are currently investigating the root cause. This issue may be impacting data age and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Jan 16, 2026 - 18:01 UTC
This incident affects: Brand Reliability - North America (Infiniti, Nissan) and Brand Reliability - Europe (Nissan).