VW Group EU: Temporary change in signal availability

Incident Report for Smartcar Brand Reliability

Identified

We'd like to make you aware of a temporary change in signal availability affecting European Volkswagen Group vehicles (CUPRA, SEAT, Skoda, and VW) . For vehicles that were connected without the control_charge permission, requests for the Charge.ChargeLimits and Charge.ChargeTimers signals will return a VEHICLE_NOT_CAPABLE error for a limited period of time.

This affects only those two signals. All other signals on these vehicles continue to work normally, and no action is needed on your end.

We are working with VW urgently to get this restored. Access to Charge.ChargeLimits and Charge.ChargeTimers will be automatically restored for these vehicles in the future, with no reconnection required. Vehicles connected with the control_charge permission are unaffected and will continue to receive both signals throughout.
Posted Jul 01, 2026 - 03:18 UTC
This incident affects: Brand Reliability - Europe (CUPRA, SEAT, Skoda, Volkswagen).