The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Sep 24, 2025 - 15:35 UTC
Monitoring
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Sep 23, 2025 - 13:56 UTC
Investigating
We are aware of an issue affecting GM vehicles and are currently investigating the root cause. This issue is resulting in an increase in UPSTREAM - RATE LIMIT errors for API requests. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Sep 22, 2025 - 14:42 UTC
This incident affected: Brand Reliability - North America (Buick, Cadillac, Chevrolet, GMC).