BMW/MINI NA: Elevated error rates affecting vehicle data delivery and login attempts

Incident Report for Smartcar Brand Reliability

Resolved

The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Oct 21, 2026 - 21:44 UTC

Investigating

We are aware of an issue affecting North American BMW/MINI vehicles and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Oct 20, 2026 - 20:17 UTC
This incident affected: Brand Reliability - North America (BMW, Mini).