Lexus: Elevated error rates for API requests

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved. Please reach out to support@smartcar.com if you continue to experience any issues.
Posted Apr 18, 2023 - 23:03 UTC

Monitoring

Lexus connected services appears to have stabilized and we continue to monitor the situation. Please reach out to support@smartcar.com if you continue to experience any issues.
Posted Apr 18, 2023 - 16:15 UTC

Investigating

Lexus is currently experiencing a connected services outage in the US and Canada. API requests to Lexus vehicles may return errors and may require the vehicle owner to periodically reconnect their vehicles until the outage is resolved.
Posted Apr 04, 2023 - 22:54 UTC
This incident affected: Brand Reliability - North America (Lexus).