Nissan: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Resolved

We no longer support the Nissan Leaf or the NissanConnect EV connected service platform. However, all other compatible Nissan models remain fully supported and will continue to function as expected.
Posted Dec 02, 2024 - 21:32 UTC

Update

The issue has been identified and is affecting Nissan Leaf models only. All other models are operating normally.
Posted Sep 04, 2024 - 00:49 UTC

Identified

The issue has been identified and is affecting Nissan Leaf models only. All other models are operating normally.
Posted Sep 01, 2023 - 18:28 UTC

Investigating

Nissan is currently experiencing a connected services outage in the US. Logins and API requests to Nissan Leaf vehicles may return errors until the outage is resolved. All other models are operating normally.
Posted Aug 31, 2023 - 22:30 UTC
This incident affected: Brand Reliability - North America (Nissan).