JLR: Elevated error rates for API requests and login attempts

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved. If you should continue to encounter any errors, please reach out to support@smartcar.com.
Posted Nov 07, 2024 - 20:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2024 - 19:32 UTC

Investigating

We’re currently experiencing elevated error rates for API requests and login attempts for Jaguar and Land Rover vehicles. Our team is actively investigating the issue.
Posted Sep 10, 2024 - 22:38 UTC
This incident affected: Brand Reliability - Europe (Jaguar, Land Rover) and Brand Reliability - North America (Jaguar, Land Rover).