The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Dec 12, 2025 - 19:55 UTC
Investigating
We are aware of an issue affecting some Volkswagen Group makes in Europe and are currently investigating the root cause. This issue may be impacting login attempts and data requests/events. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Dec 11, 2025 - 16:34 UTC
This incident affected: Brand Reliability - Europe (Audi, CUPRA, Skoda, Volkswagen).