Kia EU: Elevated error rates for login attempts

Incident Report for Smartcar Brand Reliability

Resolved

The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Sep 03, 2025 - 18:25 UTC

Investigating

We are aware of an issue affecting European Kia login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Aug 26, 2025 - 14:59 UTC
This incident affected: Brand Reliability - Europe (Kia).