Ford: Elevated API Error Rates

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved.
Posted Sep 27, 2023 - 17:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 19, 2023 - 18:58 UTC

Investigating

Ford is currently experiencing a connected services outage in the US, Canada and EU. API calls made to Ford vehicles may return errors until the outage is resolved.
Posted Sep 19, 2023 - 15:37 UTC
This incident affected: Brand Reliability - North America (Ford) and Brand Reliability - Europe (Ford).