Renault/Dacia: Elevated error rates for login attempts

Incident Report for Smartcar Brand Reliability

Resolved

The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Jun 12, 2026 - 20:09 UTC

Investigating

We are aware of an issue affecting Renault and Dacia login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Jun 01, 2026 - 16:19 UTC
This incident affected: Brand Reliability - Europe (Dacia, Renault).