This incident has been resolved. If you continue to experience issues please reach out to us at support@smartcar.com.
Posted Dec 08, 2022 - 00:08 UTC
Update
A fix has been implemented for ID series vehicles and their error rates are returning to normal. We're continuing to work on a fix for non-ID series vehicles.
We'll continue to monitor the situation and provide updates as they come.
Posted Dec 07, 2022 - 19:56 UTC
Identified
API requests made to VW vehicles in Europe are currently experiencing elevated error rates. We have identified the issue and are working on a resolution.
Posted Dec 07, 2022 - 17:05 UTC
This incident affected: Brand Reliability - Europe (Volkswagen).