The issue has been resolved. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Sep 11, 2026 - 23:35 UTC
Monitoring
A fix has been successfully implemented by the VW Group and we are seeing signs of recovery. We are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your patience and will confirm full resolution shortly.
Posted Sep 11, 2026 - 15:59 UTC
Investigating
We are aware of an issue affecting VW Group vehicles in Europe and are currently investigating the root cause. This issue may be impacting vehicle data delivery and login attempts. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Sep 10, 2026 - 22:34 UTC
This incident affected: Brand Reliability - Europe (Audi, CUPRA, SEAT, Skoda, Volkswagen).