The issue has been resolved. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Oct 22, 2026 - 21:05 UTC
Monitoring
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Oct 20, 2026 - 22:53 UTC
Investigating
We are aware of an issue affecting European Nissan vehicles and are currently investigating the root cause. Smartcar is able to retrieve vehicle data for a few hours, after which vehicle data stops updating. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Oct 19, 2026 - 21:43 UTC
This incident affected: Brand Reliability - Europe (Nissan).