Polestar: Elevated error rates affecting login attempts

Incident Report for Smartcar Brand Reliability

Monitoring

A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Aug 17, 2026 - 20:17 UTC

Investigating

We are aware of an issue affecting Polestar login attempts and are currently investigating the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Aug 17, 2026 - 13:51 UTC
This incident affects: Brand Reliability - Europe (Polestar) and Brand Reliability - North America (Polestar).