JLR: Elevated error rates for API requests and login attempts
Incident Report for Smartcar Brand Reliability
Resolved
This incident has been resolved.
Posted May 22, 2024 - 18:45 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 20, 2024 - 22:18 UTC
Investigating
Jaguar and Land Rover are currently experiencing a connected services outage globally. Logins and API requests to JLR vehicles may return errors until the outage is resolved.
Posted May 17, 2024 - 04:23 UTC
This incident affected: Brand Reliability - Europe (Jaguar, Land Rover) and Brand Reliability - North America (Jaguar, Land Rover).