A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Jul 14, 2026 - 17:00 UTC
Identified
We have identified the cause of the issue and are actively working on implementing a fix. We will provide additional updates as progress is made.
Posted Jul 10, 2026 - 17:34 UTC
Investigating
We are aware of an issue affecting GM vehicles and are currently investigating the root cause. This issue may be causing stale data for signals such as plug state, charge state, and charge voltage. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Jun 25, 2026 - 20:09 UTC
This incident affects: Brand Reliability - North America (Buick, Cadillac, Chevrolet, GMC).