The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Feb 26, 2026 - 21:45 UTC
Monitoring
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
Posted Feb 26, 2026 - 19:57 UTC
Identified
We have identified the cause of the issue affecting JLR vehicles and are actively working on implementing a fix. We will provide additional updates as progress is made.
Posted Feb 26, 2026 - 18:26 UTC
Investigating
We are aware of an issue affecting Jaguar and Land Rover vehicles and are currently investigating the root cause. This issue may be impacting data freshness and command reliability. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Feb 26, 2026 - 16:06 UTC
This incident affected: Brand Reliability - Europe (Jaguar, Land Rover) and Brand Reliability - North America (Jaguar, Land Rover).