Note: This issue is currently affecting both the US and Europe.
We are aware of an issue affecting Ford and are currently investigating the root cause. This issue is impacting API requests and appears to be due to an increase in account-related issues following initial connection attempts, such as password reset prompts and temporary access interruptions.
Our team is actively investigating these behaviors, and we will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Aug 21, 2025 - 17:00 UTC
Investigating
We are aware of an issue affecting Ford US and are currently investigating the root cause. This issue is impacting API requests and appears to be due to an increase in account-related issues following initial connection attempts, such as password reset prompts and temporary access interruptions.
Our team is actively investigating these behaviors, and we will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Aug 20, 2025 - 01:52 UTC
This incident affects: Brand Reliability - North America (Ford) and Brand Reliability - Europe (Ford).