Volvo NA: Elevated error rates affecting vehicle data delivery

Incident Report for Smartcar Brand Reliability

Identified

Vehicle data delivery has been restored for Volvo vehicles in North America. API requests and webhook deliveries should now return vehicle data as expected.

Charging commands (i.e. creating charge schedules) remain affected at this time. Our team is continuing to investigate the remaining command impact, and we will provide another update once vehicle commands have been restored.
Posted Sep 02, 2026 - 18:19 UTC

Investigating

We are aware of an issue affecting US and Canadian Volvo vehicles and are currently investigating the root cause. This issue may be impacting EV data signals. We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Aug 31, 2026 - 14:19 UTC
This incident affects: Brand Reliability - North America (Volvo).