Tesla: Elevated error rates for API requests

Incident Report for Smartcar Brand Reliability

Resolved

This incident has been resolved. If you continue to experience issues please reach out to support@smartcar.com.

Posted Apr 16, 2024 - 16:31 UTC

Monitoring

We're monitoring intermittent spikes in Vehicle State - Unreachable errors for requests to Tesla vehicles which started at April 12th 1:00 UTC.

Posted Apr 12, 2024 - 16:16 UTC

This incident affected: Brand Reliability - Europe (Tesla) and Brand Reliability - North America (Tesla).