The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
Posted Mar 09, 2026 - 17:41 UTC
Identified
Starting April 30, 2025, new connections for Honda and Acura vehicles in the U.S. will be temporarily unavailable as we collaborate with our OEM partners to deliver an improved experience.
Vehicle owners attempting to connect a Honda or Acura vehicle can opt in to receive an email notification once connectivity is restored.
Existing connections will remain unaffected, and no action is required at this time.
If you have any questions, please don’t hesitate to reach out.
Posted Sep 05, 2025 - 15:36 UTC
This incident affected: Brand Reliability - North America (Acura, Honda).